Warranty Policy

Eligible repairs include a 90-day warranty on installed parts and labor beginning on the repair completion date. Battery replacements include a 30-day warranty.

The warranty applies only to the part replaced and the repair performed by OnCall Device Repair.

The warranty does not cover new cracks, physical damage, LCD/OLED damage, liquid damage, drops, impact, misuse, software or data-related problems, or issues unrelated to the original repair.

The warranty is void if the device is opened, repaired, or modified by another person or repair business. Customer-supplied parts are not covered by our warranty.

If a device is severely damaged, unresponsive, or does not power on when received, we may be unable to test every function before repair. We are not responsible for pre-existing issues discovered after the device becomes operational.